Job Title

Operations Supervisor

Closing Date 10th September 2026

Department: Operation /Production /Service Delivery

Reports to General Manager

Job Role:

Operations Supervisor is responsible for overseeing daily operational activities, ensuring productivity, quality, safety, and customer service standards are achieved. The role involves supervising staff, coordinating workflows, resolving operational issues, and driving improvements across the department.

Key Responsibilities:

• Supervise and coordinate day to day operational activities.

• Monitor team performance and productivity.

• Ensure compliance with company policies, procedures, and Health & Safety regulations.

• Allocate resources and schedule staff effectively.

• Conduct team briefings, training, and performance reviews.

• Manage stock, inventory, or equipment where applicable.

• Maintain operational records and documentation.

Skills:

• Competent in Microsoft Office and operational system and software.

• Strong leadership and people management skills. 

• Excellent communication and interpersonal abilities.

• Problem solving and time management skills.

• Ability to work under pressure and meet deadlines.

• Attention to detail and accuracy.

Qualifications & Experience:

• Previous Supervisory or team leadership experience.

• Experience of operations, warehouse, or service environment.

• GCSEs /A-levels or equivalent qualification.

• Understanding of health & safety procedures.

Working Conditions:

• Full-time position.

• Full-time Monday - Friday 5am - 13.30 and alternative Saturdays.

• Combination of office and operational environment.

Please forward CV to info@northdowngroup.com
Closing date 10/09/2026